Privacy policy

How we handle your data, in plain language.

Last updated: May 2026

Information We Collect

Personal Information

When you create an account or make a purchase, we collect:

  • Full name and contact information
  • Email address and phone number
  • Billing and shipping addresses
  • Payment information (processed securely by our payment partners)

Automatically Collected Information

  • IP address and browser information
  • Pages visited and time spent on site
  • Device information and operating system
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Provide customer support
  • Improve our products and services
  • Send marketing messages about new products, restocks, and offers (see Marketing below)
  • Prevent fraud and ensure security

Marketing Communications

By placing an order with Toyland, you agree to receive marketing messages from us via WhatsApp, SMS, and email about new products, restocks, and special offers.

You can opt out at any time by replying to any of our messages and asking us to stop. We’ll remove you from our marketing list promptly. Opting out won’t affect transactional messages about your orders (confirmations, delivery updates, etc.).

Information Sharing

We do not sell your personal information. We may share information with:

Service Providers

  • Payment processors (Paystack)
  • Shipping and logistics partners
  • Cloud hosting services
  • Analytics providers

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Prevent fraud or illegal activities

Cookies

We use cookies and similar technologies to keep the site working, remember your preferences, understand how the site is used, and support our marketing.

How We Use Cookies

  • Essential cookies that make the site function
  • Preference cookies that remember your settings
  • Analytics cookies (Google Analytics) that help us improve the site
  • Performance monitoring

Managing Cookies

Most browsers let you view, delete, and block the cookies stored on your device through their settings. Blocking some cookies may affect how the site works.

Third-Party Cookies

Some cookies are set by third parties we work with, including our payment processor (Paystack), our analytics provider (Google Analytics), and social media platforms (Facebook, Instagram).

Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits
  • Limited access to personal data

Your Rights

Under Nigerian data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing
  • Data portability

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age.

International Transfers

Your information may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

Complaints

For data protection complaints, you may also contact the Nigerian Data Protection Commission (NDPC).